I Don't Think I Woke Up Back in the Middle East, Did I?

While there may be some positive things about the United Kingdom that remind me of my time living in the Middle East (i.e. late night grocery shopping, kebab shops, Nando's), today I had my first wtf, are you sure I've escaped Doha moment?  Last weekend, I ordered an iron online from Debenhams.  I know, very exciting; I think I might actually be getting closer to 30.  Anyway, given that my wallet was across the room and H was sitting next to me with his wallet conveniently located in his pocket, I used his credit card to place the order.  The prescribed order confirmation timeline had passed so this morning I called Debenhams to check on the status of the order.

Upon request, I provided the customer service representative with:

• The confirmation number, "Great, thank you miss."
• Delivery destination, "Yes, thank you." 
• E-mail address, "Great."
• Name the order was placed under, "Excuse me, may I please speak with your husband?"

"Umm, pardon?"  

"I need to speak with your husband as the order is in his name."

"I have all the information and I actually placed the order; the confirmation is going to my e-mail address."

"I'm sorry miss but I can't discuss any details of the order with you."

"You realize that w're talking about an iron, right?"

"I'm sorry but the order is in your husband's name."

Ok, last time I use H's credit card instead getting up off my lazy butt to get my purse.  What did this guy think?  That I had hacked someone else's e-mail account, found an outstanding order for an iron, and called to find out when they were planning on delivering it to the address on the order?

Wow, maybe I'm missing something (like the iron came with a free person to iron everything, or better yet, a butler) but given that I had all of the order details, refusing to update me with the order status seemed a little extreme.  Sorry H, but you're going to have to add calling Debenhams to the bottom of your million item long to-do list.

While you're at it, maybe you can also do the following:

• Pre-emptively give me written permission to drive in the United Kingdom.
• Order me a sweatshirt that says, "Don't worry, my husband allows me to go outside without a headscarf/burqa/niqab."
• Write me a permission slip for buying Winter Pimm's, Baltika and Savanna Dry.  It can read something like, yes, these items are within my wife's 'allowance' and she is over 18.
• Hire a butler.  Whoops, sorry, I don't know how that line item slipped in.

Many thanks!